While I dread these altercations, I think some passengers need to chill out — people have the right to recline their seat. So, you’d think that 150 lighter seats per flight will certainly save an airline a ton of money. A lighter seat that doesn’t recline is also a seat that is less likely to break, which saves an airline money in repairs. But after 28 years in the job, I’ve found there’s some basic reclining etiquette that makes for a smoother flight for everyone. But on coach, middle seat passengers struggle to type because there’s no arm space.

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Persons: Heather Poole, Read, ”, Coke, “, he’s, you’ll, “ I’ve, aren’t, I’ve, it’s, Shaquille O’Neal Organizations: Passengers, CNN, Air, American Airlines Locations: London, New York, Air France, Europe